Terms of Service
Last Updated: December 16, 2024
Important Notice
By using Trashy's services, you agree to these terms. Please read them carefully. They contain important information about your legal rights, remedies, and obligations, including various limitations and exclusions, and a clause governing how disputes will be resolved.
1. Acceptance of Terms
By accessing or using Trashy's services, including our website, mobile application, and junk removal services (collectively, the 'Services'), you agree to be bound by these Terms of Service ('Terms'). If you disagree with any part of these terms, you may not access or use our Services.
These Terms constitute a legally binding agreement between you and Trashy Labs LLC ("Trashy," "we," "our," or "us") regarding your use of the Services.
2. Service Description
2.1 Overview
Trashy provides an on-demand platform connecting users with independent contractor drivers for junk removal services. Our platform facilitates the booking, payment, and coordination of these services.
2.2 Service Limitations
- We do not guarantee the availability of drivers at any specific time
- Service areas may be limited and subject to change
- Certain items may be prohibited from removal
- Weight and size restrictions may apply
- Services are subject to local regulations and requirements
3. User Accounts
3.1 Account Creation
You must register for an account to use certain features of our Services. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
3.2 Account Security
- You are responsible for maintaining the confidentiality of your account credentials
- You must immediately notify us of any unauthorized use of your account
- We reserve the right to disable any account at our sole discretion
4. Payment Terms
4.1 Pricing
Prices for services are provided through our platform and may vary based on factors including location, service type, and demand. All prices are in US dollars and exclude applicable taxes.
4.2 Payment Methods
We accept major credit cards and other payment methods as specified in our platform. You authorize us to charge your chosen payment method for services rendered.
4.3 Cancellation Fees
Cancellation fees may apply as specified in our cancellation policy. Late cancellations or no-shows may result in additional charges.
5. User Responsibilities
You agree to use the Services in accordance with all applicable laws and regulations.
You will not use the Services for any illegal or unauthorized purpose.
You will provide accurate information about items to be removed.
You will ensure safe and reasonable access to items for removal.
You warrant that you have the legal right to dispose of all items submitted for removal.
Contact Information
If you have any questions about these Terms of Service, please contact us:
These Terms of Service were last updated on December 16, 2024. We reserve the right to update these terms at any time. Continued use of our services after changes constitutes acceptance of the updated terms.